Terms & Conditions

General Terms of Sale

The offer and sale of items on our website www.itacaartstudio.com is regulated by the General Terms of Sale.

The items purchased on itacaartstudio.com are sold directly by Itaca Art Studio of Monica Martin.
Itaca Art Studio of Monica Martin is registered at the Registro delle Imprese of Venice with REA
n. 285161, cf MRT MNC 70E60 C388W and partita I.V.A. 03134710270. The head office is in Venice, Italy: Calle delle Bande, 5267/a Castello – 30122.

For any inquiries you can contact us per email, info@itacaartstudio.com or call us at +390415203207.

Conclusion of Purchase Contracts with Itaca Art Studio

In order to conclude a purchase contract of one or more items on itacaartstudio.com, you are required to fill out the electronic order form, following the instructions of the online purchasing procedure.

Before you can submit your order, you will be asked to read carefully the General Terms of Sale. You will also be required to print a copy of the Terms and save or reprint a copy for your personal use.

In the order form you will find a summary of:
– the main features of every item you ordered and its price (all applicable taxes and fees included);
– the accepted methods of payment (PayPal) for each item;
– shipping and delivery costs and conditions;
– the conditions to exercise the right of withdrawal and to return the items you purchased.

The contract is concluded when Itaca Art Studio receives your order and verifies the furnished data.

The order form will be recorded in our database for the amount of time necessary to deal with your order, and, in any case, in respect of the law terms.

Once the contract is concluded, Itaca Art Studio will process your order.

Itaca Art Studio will not process:
– orders with insufficient solvency guarantees;
– incomplete or incorrect orders;
– orders regarding unavailable items.

In all these cases, we will send you an email to inform you that the contract has not been finalized and that Itaca Art Studio is not processing your order, specifying the motivation.

Should the items presented on itacaartstudio.com not be available at the time of your last access or at the time you submit your order, we will inform you of the unavailability of the items as soon as possible , and, in any case, within thirty (30) days of the day after the one in which you submitted your order.

If you have already been charged for an unavailable item, Itaca Art Studio will reimburse the sum paid.

By submitting an order you accept to observe in full these General Terms of Sale in your relationship with Itaca Art Studio.
Should you not agree with some of the terms, we invite you not to submit your order for the purchase of itacaartstudio.com items.

Once the contract is finalized, Itaca Art Studio will send you a receipt of your order per email, in which you will find a summary of the info contained in the order form (General Terms of Sale, main features of the item/s and detailed price, methods of payment, right of withdrawal and delivery costs).

Warranty and Prices

The basic characteristics of our items are presented in the item description page. The pictures and the colors of the items for sale on itacaartstudio.com might not correspond exactly to the real ones, due to your internet browser or your monitor.

The prices of our items could be subject to updates.
Please check the final prices before you submit your order.
Itaca Art Studio reserves the right to reject returned items that have been altered or damaged.

Payments

To pay for the items ordered and the shipping costs, please use the payment method described in the order form (PayPal).
If you pay with credit card, the card information (card number and expiration date) will be sent over code-writing protocol to the Bank UniCredit Banca or other banks, which effect the long-distance electronic payments.
No third party will have access to these data.
Such information, moreover, will be used by Itaca Art Studio exclusively to carry out the procedures of your order and to process the reimbursements for returned items. It could also be used to prevent frauds on itacaartstudio.com or to report them to the police force.

Shipping and Delivery

In order to find out about shipping and delivery conditions, please visit the “Shipping” section.

Right of Withdrawal

You have the right to recede from the contract, without any penalties or justification, within ten (10) days of the day in which you receive the items ordered on itacaartstudio.com.

In case you want to return an item to Itaca Art Studio, you need to ship it per courier, properly packed and at your expense, not later than fifteen (15) days after you received it.

If you return the items following the directions contained in this paragraph correctly, Itaca Art Studio will proceed to reimburse the payment. Reimbursement will not include the shipping costs.

Itaca Art Studio will reimburse you in the shortest time possible. Within thirty (30) days of receiving communication of your withdrawal we will start the refund procedures, once we verify the correctness of your request.

Reimbursement Times and Modality

After receiving the returned items, Itaca Art Studio will ascertain their conformity to the conditions and terms described above. If the controls have a positive result, Itaca Art Studio will send you a confirmation of acceptance of the returned items per email.

When the consignee specified in the order form is different from the person paying, the reimbursement will be made to the person paying.
The value date of the refund is the same as the charge date. Therefore, you won’t lose any bank interests.

For purchases made with PayPal, the reimbursement will be effected immediately upon acceptance of the returned items on the part of Itaca Art Studio. The actual refund on your credit card from your PayPal account depends on your credit card company but it is usually made within 30 days.

Applicable Laws and Solution of Controversies

The General Conditions of Sale are regulated by the Italian law and specifically by the decreto
Legislativo 22 maggio 199. n°185 concerning long-distance contracts and by the decreto legislativo 9 aprile 2003 n°70 regarding certain aspects of electronic trade.

Intellectual Property Rights

Warning! All content on this site is protected by copyright laws. Any unauthorized use of the material is strictly prohibited.

According to the art.1, sub-paragraph 1 of the decreto legge 22 marzo 2004, n°72, as modified by the conversion law 21 maggio 2004 n°128, the works presented on www.itacaartstudio.com have been released from all obligations deriving from the laws on copyright and connected rights.

The reproduction, communication to the public, offer to the public, distribution and diffusion without the copyright owner’s authorization is forbidden.

All violations will be punished according to the articles 171, 171-bis, 171-ter, 174-bis and 174-ter of the law 633/1941.